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What is an Erlang? A Guide to Call Routing in The Contact Centre. Our panel of experts take us through the basics of call routing, including its benefits, certain strategies and call routing software. How to Develop Coaches and Mentors in a Contact Centre.
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Call centre jobs by Area. Post a call centre job for FREE. Internet orders lift Thorntons sales. Total sales grew by 6. Own store sales increased by 4. Like for like sales for the period grew by 0.